TRANSCRIPT:
Hi. I’m Craig North, Founder of KLONE. Working with managers, we find that they’re smack in the middle of meeting leadership demand as well as being pulled by their team members to support and develop them.
There’s a happy medium that has to be met and as an organization, it’s our responsibility to help them by creating a meeting cadence and structure that helps identify when and where certain activities occur. If it’s scheduled, it will happen at that time.
We also need to create coaching guides so that they know the questions to ask and to facilitate more effective conversations.
Then finally, we need to make sure that we have meeting lists, checklists, procedures clearly documented so that we drive consistency of performance across our leadership team.
Another challenge we see especially with first line managers is that their team members are often interrupting them or waiting for them to get out of a meeting to address specific questions or to validate or confirm work that they’re engaged in.
KLONE is the all-in-one solution. It provides your leadership team the information they need to consistently execute day in and day out as coaches and as managers to develop your team.
Moreover, your workforce is going to have questions that are going to come up. We can’t change that but what you can do is provide in KLONE a question-and-answer solution. Have them ask their questions and get the answers.
This way, you’ve provided the direction and the guidance that you want them to follow so that they can execute and stay productive.