Centralized Organization Information.
When employees have questions on policies, processes, business rules, or assigned tasks, they need answers immediately. KLONE provides a flexible question and answer area where employees ask questions and KLONE provides targeted and easily understandable answers.
Answers are matched from key words, specific searches, or questions employees ask. Answers can contain links and other additional material employees can review.
If managers or other subject matter experts are not available, answers are immediately available with KLONE. No time is needed to contact others and no one else needs to interrupt their activities to help. KLONE retains records of what was asked and what answers were provided, making it easy for staff to boost their productivity and help them to make faster, more informed decisions.
Even when onboarding an experienced professional, it may take them months to reach full productivity. Giving them access to all of your internal company knowledge can help them get up to speed faster and minimize repetitive questions.
KLONE also uses a synonym system that is continually improving to match how your employees actually search and the vocabulary in your organization, making the platform even more accurate over time.
How Can We Help?
Give employees constant access to best practices, situational responses, and answers to questions, and your employees will more consistently reinforce company policies.