What is KLONE’s API?
KLONE has developed a dedicated API for integration across the various knowledge connection points to deliver curated knowledge into 3rd party solutions. This enables knowledge resources to be displayed inside defined applications. Sometimes, this is a single response that matches the application screen being used. These applications connect with KLONE data through the API to support an operating function or simply to inject knowledge at a predefined point within the applications. For example, access to KLONE knowledge to access all the best practices for a process step, or to access instructions and example data for completing a contract. Business processes are made smarter when knowledge is teamed up with dedicated applications.
You can think of this as a screen-based API. For a specific screen in enterprise or 3rd party application, KLONE delivers the exact knowledge resource to that screen at the moment the user needs it to perform a task.
What are the ways KLONE connects?
KLONE APIs are flexible to meet the needs of your applications’ ability to include external content. KLONE has a framework for receiving API requests and then returning relevant guidance.
Open the API function from an specified “ADMIN” and follow the prompts to guide users through the process.
· API Calls are made from a pre-defined content streams (e.g., user records or best practices) or a client’s specific API request.
· KLONE receives the API request
· KLONE parses the request
· KLONE applies the rules engine for knowledge content filtering
· KLONE responds to the API interface with specific knowledge content
· KLONE will enhance or add “API calls” based upon customer specified requirements.
How KLONE works with you?
KLONE works with your IT or your application provider to create tailored APIs that match the intended needs. Most of the time, targeted curated knowledge resources are directed from KLONE to specific screens within the enterprise application. Alternatively, interactive KLONE search capability can be quickly built into the application using our API framework.
KLONE APIs can also filter knowledge resources based on the user. Different users or types of users might need to see slightly different answers to questions inside the same work process and screen.
Passing the requesting user through the KLONE API can further target the exact knowledge resource to be shown. This KLONE screen-based API framework delivers only relevant knowledge to the user in the context it is needed at the moment it is needed.
What API’s exist in KLONE?
KLONE also has other APIs which help clients administer their KLONE system. Interfaces to KLONE management such as user authority, new user activation, and user maintenance work with Microsoft Excel. Clients can potentially use their own reporting and intelligence tools over KLONE data using our API to search history too.
KLONE APIs link the curated knowledge your subject matter experts maintain in KLONE to specific points inside other applications. The users see precisely the information they need to execute a task or process in the application screen’s context. KLONE is the knowledge gathering hub that lets subject matter experts and administrators maintain, improve, and add knowledge over time. That specific knowledge of your organization’s processes is usable as targeted guidance and assistance inside other applications using KLONE APIs.
Who can I contact for more information?
For more information on how the KLONE API can work in your environment, please contacts us at info@kloneme.com. We look forward to speaking with you soon.