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How to Optimize Customer Service Desk Performance

A robust customer service desk is necessary to compete in today's fast-paced culture, and employees need al required information within a few keystrokes.

How to Optimize Customer Service Desk Performance2023-03-26T12:40:46-04:00

The Power of a Customer Service Desk

A customer service desk is a business software platform or tool that acts as a single point of contact (SPOC) between a company, its external clients, and internal employees.

The Power of a Customer Service Desk2022-12-13T21:32:31-05:00