Moving from content management to putting knowledge to work

KLONE empowers employees to operate more effectively and efficiently with access to operational knowledge 24×7.

1. Document and information capture

· you have all this information and are committed to a digital storage approach

· you gather and store the info in files

· your file system expands, and you add more and more folders

· you have multiple versions

· your team cannot quickly access, and you are not even sure what they access is current

· you realize your team may not even access to all the systems and sources where your data exists

2. Determine what you are going to do with it the information

· how can we improve access or provide quicker access

· how are you going to turn this into working knowledge

· how are you going to find the most recent docs / info for your team to access

· how do you minimize the time your team spends looking for information

3. Establish a new strategy to deal with the growing information demand

· assess where to begin and how to make information meaningful to support outcomes

· support new strategic objectives – what info reinforces this

· virtual / remote team deployment – secure access for those traveling or working from anywhere

· project specific information – access the information only needed for that project

· new hire and new role support – after working through the initial learning phase, need to reinforce key knowledge for ongoing development in the moment

· real time access to information – make it easy for team to consume information 24×7

4. Convert these materials to enable the teams / individual access for specific purpose

· leverage existing materials – so you don’t reinvent the wheel

· Assign material to specific knowledge activities

· Provision access to knowledge by job type or job function or group

· Add local terminology and synonyms – support tribal references and terms

5. Gather feedback and continuously improve

· Seek input from the field on what’s needed / what’s missing

· Capture observations and suggestions to improve, revise, or refine best practices

· Easily make changes to existing materials

· Support new strategic objectives or change objectives – reinforce what knowledge is needed to create the expected outcomes

· Evaluate new business strategy and the required supporting knowledge

KLONE Your Best People

Find out why more Fortune1000 companies choose KLONE to create organizational growth.

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