Mitigating Employee Attrition
Indirect impacts of attrition are less visible but can have even more effect on corporate processes and overall profitability.
Importance of Organizational Feedback
By setting access levels, leadership can facilitate any organizational feedback channel, whether one-to-one or individual-to-group.
How Knowledge Supports Onboarding
One of the most effective and significant ways a business can initiate a strong employee/employer relationship is by developing an effective onboarding process.
Documenting Sales Best Practices
Properly documented best practices can help other team members - such as less experienced reps - benefit from the seasoned reps' knowledge and experience.
How A Document Management Solution Can Cut Costs and Improve Efficiency
The document management system is software that stores, catalogs, and manages data obtained or captured from documents. Document management system works in different ways. For instance, the first way to use this system is by converting physical documents into digital documents through a scanner. The process documentation software then acts [...]
The Power of a Customer Service Desk
A customer service desk is a business software platform or tool that acts as a single point of contact (SPOC) between a company, its external clients, and internal employees.
Effective Knowledge Transfer Strategies
An effective knowledge transfer process will help your employees create, document, organize and distribute essential customer data and information.
Learning from Lost Sales
While success stories are integral to training for growth, many companies miss what could be even more valuable - sharing the lost sales.
Employee Rentention: What Companies are Missing
Employee retention is significantly correlated with engagement and motivation. People want to feel valuable to their organization and to see the connection between their job and the company’s mission.
Optimizing Knowledge for Succession Planning
A forward-looking approach to succession planning identifies potential future leaders and team members based on their skills, knowledge, and abilities - and provides a plan of action should a vacancy occur.