Develop Organizational Memory
KLONE Checklists captures & document “organizational memory” so employees have immediate access to approved direction from the company leaders. Seeking guidance from KLONE provides a more reliable and management approved response instead of seeking knowledge from well-intended coworkers who may not have all the answers. KLONE helps your employees inconsistencies, confusion, and frustrations.
Creating KLONE procedure checklists is how company leaders codify their expertise and knowledge to guide workflow. Assigned and reference checklists provide guidance for employees to learn the “right way” to accomplish tasks. Setting the correct sequence ahead of time establishes positive routines and habits for hundreds of unwritten rules that companies need to communication and follow. Checklist routines reduce uncertainty and builds confidence in workers.
Some companies invest in training to introduce a new skill or discipline, or kickoff with training on expectations for the upcoming year. The challenge is communicating changes or capturing new best practices and information through feedback sessions. KLONE Checklists are easy to maintain and adjust as new information is identified. It give employees an immediate reference and reinforcement tool, and is management’s assurance resource for increasing the odds your employees will make better, more informed decisions on their own. Employees will not need to reaffirm their course of action by asking their supervisor for permission at every step. If managers are not available, employees have access to KLONE 24×7.
Tracking the progress of employees’ assigned checklists is monitored by both the employee and their supervisors. Employees can challenge themselves to achieve 100% completion in a timely and efficient manner or simply use the Checklists as a reference to ensure critical tasks are not missed. Supervisors and managers can remotely oversee KLONE Checklists and offer reinforcement, spot coaching, or management may simply utilize this capability to recognize and acknowledge a job well done by their employees!
How Can We Help?
Give employees constant access to best practices, situational responses, and answers to questions, and your employees will more consistently reinforce company policies.